After the complaint is filed, the respondent has twenty days to file a written response. If the respondent files a timely response, the provider must submit the matter to an administrative panel within five days. In-person hearings (including hearings by teleconference, videoconference, and web conference) are not permitted, unless the panel determines, in its sole discretion and as an exceptional matter, that a hearing is necessary.
Thus, most decisions will be based solely on the contents of the complaint and the response and supporting documents attached thereto. The panel must submit its decision to the provider within fourteen days of being appointed to hear the dispute. Within three days of receiving a decision from the panel, the provider must deliver the decision to the parties and ICANN. The date of filing the complaint to the date the UDRP decision is rendered will be approximately 40 - 45 days or less.